Reference

How 66dd Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make deposits through bKash, Nagad, or Rocket, and use our platform.

Account data protectionbKash, Nagad, Rocket payment data handled securelyYour right to access and deleteNo data sold to third partiesClear retention periods

Explore the Lobby Read FAQ

What Data We Collect and Why

66dd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on 66dd, we collect the information you provide — your name, email address, contact number, and any identity documents needed to verify your account. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we log the transaction reference and wallet

1
number tied to that payment. We do not store your full mobile wallet PIN or password at any point. We also collect device data — your browser type, IP address, and session timestamps — to protect your account from unauthorised access and to keep the platform
2
running correctly across mobile and desktop. If you contact support, those messages are stored so we can track and resolve your issue properly. We use this data only for account management, payment processing, fraud prevention, and platform improvement. We do not sell your personal information to
3
third parties. Where we share data with payment processors like bKash, Nagad, or Rocket, it is strictly limited to completing your requested transaction. Data retention periods vary by category: account records are kept as long as your account remains active; transaction logs are retained as required
4
by applicable legal obligations. Your continued use of 66dd implies acceptance of this policy, though availability of the platform depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply consistent data-handling practices across every part of the 66dd platform — from account creation through to payment processing and support interactions. Your information is protected in transit using SSL encryption. Account access is secured through OTP verification tied to your registered mobile number, which means any login attempt triggers a one-time code sent directly to you. We do not share your data with advertisers. Below are the four areas where we put this into practice.

Payment Data Isolation

bKash, Nagad, and Rocket transaction details are stored only long enough to process and verify your payment. We do not retain full wallet credentials after a transaction completes.

Cookie and Tracking Use

We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not use tracking cookies to build advertising profiles or sell browsing data.

Account Security Practices

OTP-based login verification is applied on each new session. If unusual activity is detected on your account — such as a login from an unfamiliar device — we flag it and may ask you to re-verify.

Data Retention and Deletion

Active accounts retain data for operational and legal compliance purposes. If you close your account, we delete marketing data promptly and retain only what applicable legal obligations require us to keep.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your personal data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. You can reach us through live chat on the platform, by email, or by submitting a request through your account dashboard. We aim to respond to all data-related requests within a reasonable period — complex requests involving transaction history from bKash, Nagad, or Rocket payments may take a little longer to gather and verify before we reply.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data question directly with a support agent — the quickest path for straightforward requests.

Email Support

Send your data access or correction request to our support email address. Include your registered account number so we can locate your records promptly.

Account Dashboard

Log in and visit the account settings section to review basic profile data, update contact details, or submit a formal data deletion request through the form provided.

Your Privacy Questions Answered

These are the questions we hear most often about how 66dd handles personal data. If your question is not covered here, contact support through live chat or email and we will point you to the right answer.

We collect your name, email address, phone number, and identity verification documents. We also log device and session data to keep your account secure from unauthorised access.

We store only the transaction reference and the wallet number associated with each payment. Your mobile wallet PIN or password is never stored on our side at any point.

Yes. Submit a data access request through your account dashboard or contact support by email. Include your account number so we can locate and compile your records correctly.

Log in, visit account settings, and use the data deletion request form. We remove marketing and operational data promptly — some transaction records may be kept only where legal obligations require it.

We share data only with payment processors — bKash, Nagad, Rocket — strictly to complete your transactions. We do not sell personal information to advertisers or unrelated third parties.

We use session and functional cookies only — to keep you logged in and remember account preferences. You can manage cookie settings through your browser, though disabling them may affect how the platform functions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash or Cash InfoBaccarat Diamond

How 66dd Handles Your Personal Information

How We Protect and Manage Your Data

Payment Data Isolation

Cookie and Tracking Use

Account Security Practices

Data Retention and Deletion

Reach Us About Your Data

Live Chat

Email Support

Account Dashboard

Your Privacy Questions Answered

01 What personal information does 66dd collect when I open an account?

02 Does 66dd store my bKash, Nagad, or Rocket wallet details?

03 Can I request a copy of the data 66dd holds about me?

04 How do I ask 66dd to delete my personal data?

05 Does 66dd share my information with any third parties?

06 How does 66dd use cookies, and can I control them?

Privacy Policy

Related pages

Related pages