Reference

What You Agree To When You Use 66dd

These legal terms set out the rules that apply when you open an account and use 66dd. Whether you deposit through bKash, Nagad or Rocket, or access the lobby on mobile, your use of this platform means you have read and accepted the conditions…

Account eligibility rulesJurisdiction-dependent accessbKash, Nagad, Rocket payment scopeAccount security obligationsPolicy update notice
66dd What You Agree To When You Use 66dd
ACCOUNT AND DATA PRACTICE

How We Handle Your Account and Data

Security and transparency around your account data are not optional — they are part of how 66dd operates. We collect only what is needed to run your account, verify transactions and meet our policy obligations. Here is how we approach the four areas that matter most to you.

Data We Hold

We store your registration details, transaction records — including bKash, Nagad and Rocket payment history — and login activity. We do not sell this data to third parties.

Cookies and Tracking

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your account is protected by password and OTP verification at login. If you suspect unauthorised access, contact support immediately so we can place a temporary hold on withdrawals.

Requesting Changes

You can request a correction to your account details or ask us to delete non-essential data by contacting support through the Help Centre. Verification is required before any change is processed.

POLICY CONTACT PATHS

How to Reach Us About Legal Queries

If you have a question about these terms, your account eligibility or how a specific policy applies to your situation, our support team is here to help. Reach us through your account dashboard, by email or via live chat — all three paths connect you to the same team who handle account and policy matters directly.

Live Chat Open the chat window from inside your account dashboard. This is the fastest path for policy questions and account-status checks during active hours.
Email Support Send your legal or account query to our support email address shown in your account settings. We respond in order of receipt during business hours.
Account Help Centre Log in to your account, go to Help, and browse policy-related articles covering eligibility, wallet verification steps for bKash and Nagad, and account closure.

Common Legal and Policy Questions

These are the questions we get most often about our legal terms, account eligibility and data practices. If your question is not here, reach out through live chat or the Help Centre inside your account.

Yes. Accessing the lobby, opening an account or making a deposit through bKash, Nagad or Rocket all count as acceptance of our current terms and any updates we have published.

Access depends on your local law and the regions we currently serve. You are responsible for checking whether online account gaming is permitted where you are located before registering.

We retain transaction and identity records for the period required by our data retention policy. Non-essential data can be deleted on request — contact support and complete the required account verification step.

We will notify you of material changes through your registered account contact details. Continuing to use the platform after a notice counts as acceptance of the updated terms.

Contact support immediately via live chat or email. We can place a hold on withdrawals while we investigate. Provide your registered contact detail so we can verify your identity quickly.

Yes. All wallet transaction records are stored as part of your account history and are accessible only by you and our verified support team. We do not share payment records with unrelated third parties.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.